REFUND POLICY
Last updated: September 2026
At Nazar Store, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
REFUND ELIGIBILITY
You may request a refund if:
- The product is damaged, defective, or not as described
- The product was not delivered within the guaranteed delivery time
- You received the wrong item
NON-REFUNDABLE ITEMS
We cannot accept refunds for:
- Products that have been used or worn
- Items that are damaged due to customer misuse
- Products returned without original packaging
HOW TO REQUEST A REFUND
To request a refund, please contact us at support@nazar02.com within 14 days of receiving your order. Include:
- Your order number
- Photos of the damaged/defective product (if applicable)
- Reason for the refund request
PROCESSING TIME
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed within 5-10 business days to your original payment method.
SHIPPING COSTS
Shipping costs are non-refundable unless the item is defective or we sent you the wrong product.
CONTACT US
If you have any questions about our refund policy, please contact us at:
Email: support@nazar02.com